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Every review from our Google profile, word for word

Commonplace Reviews

What buyers and sellers say after we inspect, pick up, deliver and set up their items. Nothing is edited or left out, including the 2 reviews that weren't five stars.

See them on Google ↗
5.0
164 Google reviews

The short version

What happens on every order, measured by our drivers and described by customers.

97%
of items matched their listing at our pickup inspection, and buyers see the photos and video first

“…Before you commit, they actually go to the seller’s home, mechanically inspect the equipment, and provide pictures and videos so you know exactly what you’re buying.…”

Eli V., Google review
98%
arrived with no new damage, checked again by the driver at delivery

“…Product was in pristine condition and the delivery team was very patient as I connected and tried the product.”

Julian G., Google review
99%
of buyers confirmed they were happy before the crew left

“…The delivery team was timely, courteous, and super helpful with setting up the bike and the teaching me how to use it.…”

Muna S., Google review
Paid first
Sellers are paid before their item leaves the house

“…payment for my item was confirmed before he left the apartment with the item.…”

Mary F., Google review

Percentages are from our drivers' pickup and delivery checklists since March 2026. Customers rate their driver 4.7 out of 5 on average in post-delivery surveys.

Delivered, set up, photographed

Every delivery ends with the driver photographing the item where the customer wanted it. A few recent ones.

Tonal, mounted by our crew · CA
Peloton Tread+ · OH
Hot Spring hot tub · VA
Inada massage chair · GA
XPT slat treadmill · MA
Sunlighten infrared sauna
Tonal · IL
Sub-Zero refrigerator · NJ
Assault Runner Pro · CA
Peloton Bike+ · NY
Hot Spring Limelight hot tub · MA
Hydrow Pro rower · CA
Peloton Tread · CT
Speediance Gym Monster · CA
Octane elliptical · VA
NordicTrack treadmill · OH
Peloton Bike · CT
Hydrow Wave rower · CA
Swipe for more →

What people mention most

Tap one to read only those reviews.

Names that keep coming up:

Photos customers posted

From their Google reviews.

All 164 reviews

Showing 24 of 164
D. T.
Sold on Commonplace · Nov 2026

“Arrived within the window that was confirmed.”

CommunicationOn time
Zack G.
Bought on Commonplace · Nov 2026

“He was friendly, efficient and kept me updated with timelines.”

Mentions MercyDelivery and setupCommunicationCareful, friendly crew
Midwest S.
Sold on Commonplace · Nov 2026

“Commonplace was great for selling our sauna.”

Farhad
Sold on Commonplace · Nov 2026

“The money arrived within two minutes of me clicking the button on how I want to get paid.”

Mentions MercySellers paid fastCareful, friendly crew
Marti H.
Bought on Commonplace · Nov 2026

“A very reliable and professional company to work with.”

Delivery and setupCommunicationCareful, friendly crew
Haley B.
Sold on Commonplace · Nov 2026

“Commonplace was excellent at communicating, I knew where we were in the process at all times, thank you!”

Communication
Charlie W.
Sold on Commonplace · Oct 2026

“My experience with Commonplace has been awesome!”

Hope G.
Bought on Commonplace · Oct 2026

“Purchased a pair treadmill and the purchase and delivery was smooth and professional.”

Delivery and setupCommunicationCareful, friendly crew
Dr. K.
Bought on Commonplace · Oct 2026

“The delivery and set up was on time, and respectful of our home and our privacy.”

Mentions NormanMentions UrielDelivery and setupOn timeCareful, friendly crew
Jessica R.
Sold on Commonplace · Oct 2026

“They arrived right on time, communicated clearly in advance and were careful not to scratch any walls or floors.”

CommunicationOn timeCareful, friendly crew
Scott B.
Bought on Commonplace · Oct 2026

“The delivery team was courteous and professional and very knowledgeable.”

Delivery and setupCareful, friendly crewSkeptical at first
Leslie K.
Bought on Commonplace · Oct 2026

“The delivery was quick and professional.”

Delivery and setupCareful, friendly crew
Darnell C.
Bought on Commonplace · Oct 2026

“Their communication and customer service were top-notch throughout the entire process.”

Delivery and setupCommunication
Charlotte B.
Sold on Commonplace · Oct 2026

“No problems from list to sell to pick up”

Daniel M.
Bought on Commonplace · Oct 2026

“They picked it up, delivered, and installed.”

Delivery and setupSkeptical at first
Menahem G.
Google review · Oct 2026

“Amazing team!”

Robert O.
Google review · Oct 2026

Left a 5-star rating without a written review.

Eli V.
Bought on Commonplace · Sep 2026

“Before you commit, they actually go to the seller’s home, mechanically inspect the equipment, and provide pictures and videos so you know exactly what you’re buying.”

Mentions NethanielMentions UrielDelivery and setupInspected before you payGreat price
Sean L.
Bought on Commonplace · Sep 2026

“At first I wasn’t sure why it was so much cheaper than other listings but the fact that it had to pass their inspection before my purchase was a HUGE plus…”

Delivery and setupCommunicationInspected before you pay
Brady G.
Bought on Commonplace · Sep 2026

“$1 down, rest on delivery after inspection (easily and safely pay by credit card, etc.) , and a 2 month warranty included.”

Delivery and setupInspected before you payGreat price
Josh R.
Sold on Commonplace · Sep 2026

“My experience as a seller was not good First, the price and description of the hot tub I was listing was not saving.”

CommunicationInspected before you payGreat price
David G.
Google review · Sep 2026

“From payment to delivery, I can’t recommend a better experience.”

Delivery and setupCommunicationSellers paid fast
Jeremiah O.
Bought on Commonplace · Sep 2026

“Once it was on the way, Norman was extremely helpful in getting my bike set up.”

Mentions NormanDelivery and setup
Oppboizeppelin
Sold on Commonplace · Sep 2026

“I was a critic at first until it was time for payout I trusted the process and shipped my product out to a happy customer, it’s legit”

Sellers paid fastSkeptical at first
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