“Arrived within the window that was confirmed.”
What buyers and sellers say after we inspect, pick up, deliver and set up their items. Nothing is edited or left out, including the 2 reviews that weren't five stars.
What happens on every order, measured by our drivers and described by customers.
“…Before you commit, they actually go to the seller’s home, mechanically inspect the equipment, and provide pictures and videos so you know exactly what you’re buying.…”
“…Product was in pristine condition and the delivery team was very patient as I connected and tried the product.”
“…The delivery team was timely, courteous, and super helpful with setting up the bike and the teaching me how to use it.…”
“…payment for my item was confirmed before he left the apartment with the item.…”
Percentages are from our drivers' pickup and delivery checklists since March 2026. Customers rate their driver 4.7 out of 5 on average in post-delivery surveys.
Every delivery ends with the driver photographing the item where the customer wanted it. A few recent ones.
Tap one to read only those reviews.
From their Google reviews.
“Arrived within the window that was confirmed.”
“He was friendly, efficient and kept me updated with timelines.”
“Commonplace was great for selling our sauna.”
“The money arrived within two minutes of me clicking the button on how I want to get paid.”
“A very reliable and professional company to work with.”
“Commonplace was excellent at communicating, I knew where we were in the process at all times, thank you!”
“My experience with Commonplace has been awesome!”
“Purchased a pair treadmill and the purchase and delivery was smooth and professional.”
“The delivery and set up was on time, and respectful of our home and our privacy.”
“They arrived right on time, communicated clearly in advance and were careful not to scratch any walls or floors.”
“The delivery team was courteous and professional and very knowledgeable.”
“The delivery was quick and professional.”
“Their communication and customer service were top-notch throughout the entire process.”
“No problems from list to sell to pick up”
“They picked it up, delivered, and installed.”
“Amazing team!”
Left a 5-star rating without a written review.
“Before you commit, they actually go to the seller’s home, mechanically inspect the equipment, and provide pictures and videos so you know exactly what you’re buying.”
“At first I wasn’t sure why it was so much cheaper than other listings but the fact that it had to pass their inspection before my purchase was a HUGE plus…”
“$1 down, rest on delivery after inspection (easily and safely pay by credit card, etc.) , and a 2 month warranty included.”
“My experience as a seller was not good First, the price and description of the hot tub I was listing was not saving.”
“From payment to delivery, I can’t recommend a better experience.”
“Once it was on the way, Norman was extremely helpful in getting my bike set up.”
“I was a critic at first until it was time for payout I trusted the process and shipped my product out to a happy customer, it’s legit”
“Selling with Commonplace was so easy.”
“The drives communicated clearly, was on time, respectful and put extra effort in to an installation that was much more challenging than most would have expected.”
Left a 5-star rating without a written review.
“The guys who delivered it and set it up were friendly, courteous and professional .”
“Great and professional delivery from start to finish.”
“We sold our golf cart with Common Place.”
“Commonplace is an easy to use service.I recently had a Peloton delivered.”
“We were so grateful to sell an Elliptical on Commonplace after months of trying the usual places.”
“They have scheduled delivery three times and each and every time, it is cancelled.”
“Just as described the delivery team was excellent.”
“Everything Was as advertised The treadmill was in excellent shape when I got it.The gentleman who delivered it to me carried it down the stairs, set it up showed me how to work it.They were awesome.I would use commonplace anytime and recommend them highly.”
“They communicate with you every step of the way.”
“Individual who picked up the Tonal was polite, on time despite being in shore traffic, and professional.”
“Installed and even waited to help me get it up and running”
“Great concierge service, and delivered as promised.”
“Excellent work, very professional.”
Left a 5-star rating without a written review.
“At 3:30 the delivery guy called me asking where we were, which was at a church lunch.”
“Two gentlemen who delivered were extremely kind and did a fantastic job at wrapping/delivering.”
“Communication was great, Delivery and Setup was smooth.”
“Received the Peloton bike the same day I ordered it.”
“Service was incredibly courteous and professional.”
Left a 5-star rating without a written review.
“Nethaniel has been super communicative and detailed throughout the process of searching for the right Tonal within my budget.”
“They didn’t just resolve the issue - they went above and beyond by finding me a better replacement bike and arranging for it to be delivered the same day.”
“Super responsive in both the ordering and delivery....”
“Customer service very responsive.”
“Dellmus and Justin did an awesome job!”
“Easy ordering, delivery crew was very helpful and personable.”
“Very happy with the product and services.”
“Experience was great from the selling process to pickup and removal!”
“Smooth and easy pick up!”
Left a 5-star rating without a written review.
“Very polite, gave me time of arrival and patient while the payment was in process.”
“Not to mention, the Commonplace team was extremely communicative and friendly the entire way, and the crew that came to pick up my Tonal was courteous and neat - literally have nothing to clean up!”
“Everything went very well with the pickup of my Peloton as well as the payment.”
“The pickup by Norman was seamless, professional, on time and fast.”
“Pick up crew was highly professional.”
“Norman showed up on time, explained the process clearly and did not leave until my payment was complete.”
“Sale went smoothly and payment was seamless.”
“The fellas came through, checked out the equipment, got me paid and then disassembled the equipment!”
“From the setting up of an account, selling logistics, and taking my tonal away, everything went smooth and everyone was very professional I would definitely work with them again.”
“The entire process from place my product online to it being sold, then finally the team that picked up the equipment communicated was prompt and quick.”
“Nethanial has been phenomenal to work with.”
“All personnel were friendly, respectful and very helpful.”
“Showed up within a day - very professional, very informative.”
“Quick, easy and smooth!”
“Perfect”
Left a 5-star rating without a written review.
“Top notch customer service throughout the entire process from point of purchase to delivery.”
“Uriel and Norman are absolute pros - clear communication, efficient and professional pickup, quick payment, and nice guys as well.”
“The delivery team was timely, courteous, and super helpful with setting up the bike and the teaching me how to use it.”
“Within a day of the offer being accepted Uriel reached out about availability and responded anytime we reached out about the delivery process.”
“Norman was great - clear communication, very prompt, a pleasure to deal with.”
“Everything was great from listing the item, the pick up, and the payment.”
“I really thought this was a scam at first- but after talking with the team I decided to give it a try.”
“Norman and his colleague were punctual and respectful.”
“Had an amazing experience with Commonplace, Nethaniel and Uri both were amazing from start to finish, highly recommended!”
“Courteous, polite, efficient.”
“Wonderful customer care!”
“They were very professional and friendly”
“MUCH EASIER THEN EXPECTED”
Left a 5-star rating without a written review.
“I must admit, was skeptical at first, since we live in Rocklin (north of Sacramento) and the seller was in the San Francisco Bay Area, however I was extremely amazed by the professionalism of this company.Nethaniel called me direct to congratulate me on the owner's bid acceptance, that same day.”
“So just keep that in mind when making your bids.I’m very happy that I have a like-new peloton for a good price and didn’t have to leave my home to get it.”
“The drivers provided updates and were respectful on the property.”
“Excellent communication, very easy to deal with.”
“They delivered my Peloton Treadmill.”
“They paid the agreed upon amount during pick up as soon as they verified the equipment was fully functioning.”
“The account setup was quick, the selling process was straightforward, and the offer and counteroffer feature was simple to use.”
“Upon delivery, I realized the brand was not what I needed or thought I had purchased.”
“My assigned representative, Uriel, was always available and incredibly prompt, with clear and thorough communication every step of the way.”
“I bought a peloton tread and had it delivered within 48 hours.”
“Got the product the next day and installed.”
“I had a great experience with Commonplace and the delivery service.”
“Super fast and efficient pickup- was able sell my peloton within a day of posting it.”
“Highly recommend these guys if looking to buy any gym equipment.”
“Delivery was quick and convenient.”
“We got a great deal on a Peloton Tread plus.”
“Norman was a great technician and wonderful to interact with.”
“Delivery was fast and on the exact time they gave me.”
“Service was Great, came on time and Installed.”
“Easy, quick, perfect descriptions.”
“Fast and thoughtful delivery”
Left a 5-star rating without a written review.
“Got such a good deal on the peloton bike.”
“Uriel reached out within minutes of purchase and delivery was set up same day for the following week (over 300 miles away and totally reasonable).”
“Very communicative delivery experience.”
“The delivery was an incredibly well coordinated, on time, and seamless process, even to my walk-up apartment.”
“They were prompt and so communicative with me throughout the day about when they would be showing up, 2 men came to take my peloton and they were so nice & did the job very fast.”
“Product was in pristine condition and the delivery team was very patient as I connected and tried the product.”
“Saved me some time and hassle of picking it up and delivery.”
“Very easy way to sell your Tonal.”
“Showed up early did the job very professional make sure everything was working before they left”
Left a 5-star rating without a written review.
Left a 5-star rating without a written review.
“Uriel, Norman, Netaniel and their entire team did an excellent job with delivery and installation of our new (used) Tread+.”
“The delivery day couldn’t have gone better; the team was kind, professional, and friendly.”
“The delivery team provided true white-glove service — they were professional, on time, and set everything up perfectly in my home.”
“Trade my Stuff was very professional and timely in their delivery and installation.”
“The driver who picked up the bike was very friendly and cordial.”
“Great delivery, very communicative, very friendly and fast set up.”
“Delivery was scheduled within two days and delivered on time as promised!”
“The team got in touch and are making this right at no additional cost to me.”
“Uriel was easy to communicate with.”
“They delivered promptly and efficiently.”
“This was our first time using Trade My Stuff - we got our Tread from them and right away communication was great, easy and FAST!”
“Pick-up was professional and on time.”
“This was a great deal and smooth install/delivery.”
“Jody, who picked up the device was the friendliest person ever and was very professional.”
“Nicholas and Uriel were very helpful on the purchase and delivery of the equipment.”
“Received delivery with timely and accurate communication, followed by careful set up.”
“Even more so with the unexpected same day delivery service provided by Uriel.”
“Had a professional, top notch experience selling my Peloton Tread+ …from listing to pickup to payment.”
“Eddy and his team were extremely timely, professional , kind and efficient.”
“Called me to inform my bid had been accepted, scheduling of delivery was quick and very flexible.”
“Great experience selling our used tonal.”
“Great communication from the team to set up pick up and payment.”
“Used them twice actually, both times had great experiences!”
“Uriel coordinated the pickup and Solomon and Terrence”
“Overall I had a great experience using this service - customer service was very active in communication and the pick up process was smooth.”
“Used Trade my Stuff to sell a Peloton Tread in decent condition.”
“Easy, fast transaction — prompt payment, good communication, really helpful team of movers...highly recommend!”
“Utmost professionalism and so easy!”
“This company was amazing very professional.”
“Professional, courteous employees.”
“Norman did a great job delivering and setting the Peloton up.”
“Great experience with the team - delivery was fast and seamless and the bike works perfectly.”
“Great communication, pick up and payment.”
“Easy to sell things and friendly staff.”
“The staff was kind and accommodating.”
“Very reliable and excellent costumer service.”
“The service was quick, efficient and flawless”
“Great Experience and Phenomenal Results”
“Great Delivery Staff”
“Excellent care and service.”
“Fabulous and fast service”
Left a 5-star rating without a written review.
Left a 5-star rating without a written review.
“Delivery was right on time with excellent communication from scheduling through to arrival.”
Buy something inspected before it ships and set up when it arrives, or sell something big without a stranger in your driveway.